Hero is exactly what they claim, a Hero! They quickly resolved a miscommunication, got someone to our store in need ASAP, got the part in even quicker than expected, and scheduled a repair for the very next day. Thank you so much!
When ourAC went out, Charlie H showed up the next day and worked diligently to resolve our issue. He didn’t leave till we had air conditioning again. Will definitely keep their number handy should we have issues in the future.
Charlie H was friendly, professional and patient, taking time to carefully explain everything he did to check out my HVAC system and make sure it was prepared for the summer months ahead.
Woman I spoke with on the phone and our technician Dalton was very friendly. Checked our system and fixed a broken part. He was very efficient and competent.
Dalton, my tech, was a breath of fresh air! - and a veteran🇺🇸 He was professional, respectful and very thorough in the annual maintenance check of my heating /AC system. I appreciated that he answered my silly questions thoughtfully and completely. A true asset to this company and his country. The best tech yet- thank you Dalton & Hero Heating and Air ☺️
AJ was on time, professional, and pleasant. He explained what he was doing and answered all my questions. He went out of his way to set things up to prevent any future problems.
Travis Nicolette
Kevin came out on a Saturday to help troubleshoot our system! We are so thankful for how competent and responsive they were. Highly recommended
Kristen McCool
Hero is exactly what they claim, a Hero! They quickly resolved a miscommunication, got someone to our store in need ASAP, got the part in even quicker than expected, and scheduled a repair for the very next day. Thank you so much!
Cyndi Parrish
When ourAC went out, Charlie H showed up the next day and worked diligently to resolve our issue. He didn’t leave till we had air conditioning again. Will definitely keep their number handy should we have issues in the future.
e p k
Charlie H was very professional and thorough. Kept me up to date on findings. I signed up for their maintenance plan.
Daniel Prevost
Charlie was great. I have several properties in the Mt Pleasant area and Hero has always taken great care and responded quickly when needed.
Joy Cannon
Charlie H was friendly, professional and patient, taking time to carefully explain everything he did to check out my HVAC system and make sure it was prepared for the summer months ahead.
Stacy Head
Dalton Myers was our technician. He was very professional and knowledgeable. He helped us with a problem that we were experiencing very quickly.
Graham Johnson
Woman I spoke with on the phone and our technician Dalton was very friendly. Checked our system and fixed a broken part. He was very efficient and competent.
Bonnie Gosnell
Dalton, my tech, was a breath of fresh air! - and a veteran🇺🇸
He was professional, respectful and very thorough in the annual maintenance check of my heating /AC system.
I appreciated that he answered my silly questions thoughtfully and completely. A true asset to this company and his country.
The best tech yet- thank you Dalton & Hero Heating and Air ☺️
CJ Perry
AJ was on time, professional, and pleasant. He explained what he was doing and answered all my questions. He went out of his way to set things up to prevent any future problems.