Charlie H and Matt S were both friendly and professional. They also finished the installation earlier than expected and arrived on time. I would highly recommend this company
Being a new homeowner can be daunting. Hero Heating and Air offer valuable, professional service that gives me peace of mind! Charlie does a wonderful job and takes his time explaining what he has done and gives advice on proper maintenance between visits. I highly recommend this company for all of your HVAC needs!
Kevin accurately diagnosed the problem and saved us thousands of dollars. It is clear that Kevin, like all of the Hero team is more concerned with caring for their customer than trying to squeeze money out of them.
I cannot give enough praise for Scott at Hero. He arrived ahead of schedule to diagnose an ongoing problem with our hvac system - just 3 hours after we called in the problem. Scott is extremely knowledgeable, efficient and keeps working on the problem until he’s certain he’s resolved the core issue, not just the symptom. Very happy with Hero as our service provider!
I chose Here AC after calling 6 companies. They were small and family run. I had been with a large company for the past 10 years and found them unreliable. Their yearly contract price kept going up and the maintenance kept going down. Hero spent a little short of an hour at my home. Rick and now Charles were my technicians and are the best. They took a lot of time doing my maintenance, while showing me everything he did. I've never had and A/C guy spend this much time taking care of my unit. He was right on time, changed my filters and assured me all was well. He never tried to sell me anything or tell me a I needed something I didn't! I am very impressed with Hero and their contract price is so fair for the time they spent.
Charlie was on time, very professional, and informative. He fully answered my questions and pro actively gave advice for us to better maintain our system.
Charlie hurcomb was professional, courtesy and honest in helping us diagnose what could be wrong with our geo-thermal units. He went above and beyond to be sure we had the right resources to correct the problem. Definitely impressed and pleased!
Alicia Raszeja
Charlie H and Matt S were both friendly and professional. They also finished the installation earlier than expected and arrived on time. I would highly recommend this company
Pam Felton
Being a new homeowner can be daunting. Hero Heating and Air offer valuable, professional service that gives me peace of mind! Charlie does a wonderful job and takes his time explaining what he has done and gives advice on proper maintenance between visits. I highly recommend this company for all of your HVAC needs!
Bunky Wichmann
Kevin accurately diagnosed the problem and saved us thousands of dollars.
It is clear that Kevin, like all of the Hero team is more concerned with caring for their customer than trying to squeeze money out of them.
Eleni Whatley
Shawn H and AJ were timely and knowledgeable. Great service!
Bedford Falls
Charlie came by and was amazing!
Thorough, honest, and punctual.
What ever he’s getting paid, it’s not enough. Professional through and through.
Carlos Escobar
I cannot give enough praise for Scott at Hero. He arrived ahead of schedule to diagnose an ongoing problem with our hvac system - just 3 hours after we called in the problem. Scott is extremely knowledgeable, efficient and keeps working on the problem until he’s certain he’s resolved the core issue, not just the symptom. Very happy with Hero as our service provider!
Mary Cunningham
I chose Here AC after calling 6 companies. They were small and family run. I had been with a large company for the past 10 years and found them unreliable. Their yearly contract price kept going up and the maintenance kept going down. Hero spent a little short of an hour at my home. Rick and now Charles were my technicians and are the best. They took a lot of time doing my maintenance, while showing me everything he did. I've never had and A/C guy spend this much time taking care of my unit. He was right on time, changed my filters and assured me all was well. He never tried to sell me anything or tell me a I needed something I didn't! I am very impressed with Hero and their contract price is so fair for the time they spent.
Julie Floyd
Charlie did a great job & explained everything to us. We would like to have him come service our units next time.
Rob Turkewitz
Charlie was on time, very professional, and informative. He fully answered my questions and pro actively gave advice for us to better maintain our system.
Sam Havens
Charlie hurcomb was professional, courtesy and honest in helping us diagnose what could be wrong with our geo-thermal units. He went above and beyond to be sure we had the right resources to correct the problem. Definitely impressed and pleased!