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Hero Heating and Air Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeffrey Mazanec

Matt serviced our unit and did a marvelously thorough job and explained everything to me as a new customer. Very pleased with Hero because of his professionalism.

Stephen Elliott

Dalton was great. On time. Communicative. Thorough. Professional. Welcome anytime.

Diane DeGarady

Dalton Myers was our technician and I would highly recommend him. Very knowledgeable and professional, very pleasant young man!

Steve Siciliano

Dalton Myers was my technician and I could not be more happy with anyone else! Above and beyond his duties!
He explained everything that I questioned and taught me how to clean out clogged PVC pipes, etc.
I would highly recommend him to anyone.
Karie Siciliano

Phil S.

Hero technicians always provide the seasonal service for our system. I’ve never encountered better AC technicians. They are early for the appointment. They complete a thorough review and maintenance of the system. They always take the time to talk with the entire family and gets to know us. Their professionalism is second to none. Hero Heating and Air keeps us up and running problem free, and we’re grateful to be a part of their family.

Jennifer Madaris

We've been very pleased with Hero Heating and Air. They recently came for our 6-month system checkup. Our technician, Charles H. was thorough and knowledgeable. He made sure all our questions were answered. We rest easy knowing Hero is taking care of our HVAC needs. We highly recommend them!

C S

Very thorough! Kind. Charlie had good knowledge of system and repaired faulty wiring. He also found a water leak issue which we’ll have repaired.

Glenn German

Second time using Hero. Water was pouring out of our upstairs return vent. Andrew came and immediately recognized it as a drain line issue and fixed it in very short order. Love these guys. Great communication.

Louisa Shingler

Cedrick Simmons was very professional. He diagnosed our AC problem quickly, provided the replacement component, checked the whole system and had us up and running within a couple of hours. Our air handler unit is not placed in an area that’s easy to access but Cedrick got to it without any problem and without complaint. He was polite, competent and eager to provide excellent service. Which he certainly did. Thanks.

Barbara Claypoole

Daniel Ford was our maintenance guy. He was delightful. Knowledgeable, explained everything. Professional, made suggestions but was not pushy. Will definitely request him again.

In August, Matt and Teddy came and installed our new heat/ac unit. Could not have been more pleased.
Hero has a good team of service people.

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